What information do we collect?
“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."
How do we use your information?
How do we protect visitor information?
Do we use "cookies"?
“This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.”
Do we disclose the information we collect to outside parties?
How can you opt-out, remove or modify information you have provided to us?
Third party links
International shipping prepaid duties and taxes
Changes to our policy
Questions and feedback
Online policy only
Your consent
Each statement of the terms and conditions required by these Terms must disclose that Company will send the Messages if any end user elects to receive marketing or promotional text messages, including such end user’s right to revoke her or his consent to receive such marketing or promotional text messages. For Company’s convenience, Public Rec provides the following sample terms and conditions disclosure, but strongly encourages Company to work with its own counsel to ensure these disclosures accurately represent Company’s practices:
o If you elect to receive marketing and support text messages from us, either via our website or by sending a text message indicating your consent, you are providing (and signing) your prior express written consent to receive recurring marketing or promotional and support text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional, and your consent is not a condition for purchase. You can opt out of receiving any further Text Messages from this program at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email moc.cercilbup@troppus. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages. Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy.
Each privacy statement required by these Terms must describe that Company and third-party partners may use information collected via the Site(s) to send marketing and support messages including, with the end user’s consent, marketing and support text messages. For Company’s convenience, Public Rec provides the following sample privacy statement disclosure, but strongly encourages Company to work with its own counsel to ensure these disclosures accurately represent Company’s practices:
o You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (IE Cookies). To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions.
We collect the personal information you provide to us when you purchase products on our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and account security or access credentials
- Location Information, including general location data
- Inferences from Other Data, including inferences created from other personal information collected
Cookie Policy
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.Information from other sources
We may collect personal information about you from third-party sources, including Retail Partners.
The categories of information we may collect include:
Retail Partners
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
- Commercial Information, including Purchases
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.Type of Data | Retention Period |
---|---|
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, Precise geolocation | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Credit or debit card number, Bank or other financial account number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Internet Activity, Inferences created from other personal information collected | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
Data we collect when you sign up for promotional and marketing communications, including Email address, Internet Activity | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Online Identifiers, Purchases, Precise geolocation | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
Data we collect in connection with privacy requests, including Name, Email address, Postal address | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
Data we collect for security purposes, including Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Conducting Surveys
- Creating Customer Profiles
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Internal Business Operations
- Operating our Website or Mobile Apps
- Organizing & Managing Data
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase products on our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, Payment Processors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Business Partners, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services |
Internet Activity | Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, Payment Processors, and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
Commercial Information | Commerce Software Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Business Partners, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services |
Financial Information | Commerce Software Tools and Payment Processors | Ad Networks, Business Operations Tool, Business Partners, Payment Processors, Sales & Marketing Tools, and Shipping Services |
Mobile Terms of Service
The Public Rec mobile message service (the "Service") is operated by Public Rec (“Public Rec”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Public Rec’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Public Rec through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Public Rec. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to (80834) or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Public Rec mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to (80834) or email support@publicrec.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.
Collection and Disclosure of Personal Data
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes: Snapchat Ads, Facebook Ads, Global-E, Pepperjam, Rockerbox, Google Ads, Tiktok Ads. To understand how these parties handle your data, please refer to their respective privacy policies.
Cookie Notice
We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Manage your cookie consent here.
Essential Cookies
We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.
Cookie Name | Provider | Duration |
---|---|---|
__cf_bm | 30 Mins | |
bito | Shopify | 1 Year 30 Days |
bitoIsSecure | Shopify | 1 Year 30 Days |
GlobalE_Data | Shopify | 3 Days |
t-ip | Shopify | 5 Mins |
us_privacy | TrueVault | 30 Days |
Analytics Cookies
These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.
Cookie Name | Provider | Duration |
---|---|---|
__pdst | 1 Year | |
_clck | 1 Year | |
_clsk | 1 Day | |
_fbp | Facebook Ads | 2 Months 29 Days |
_ga | Google Analytics | 1 Year 1 Month 4 Days |
_gcl_au | Google Ads | 2 Months 29 Days |
_li_dcdm_c | LiveIntent | Session |
_shopify_s | Shopify | 30 Mins |
_shopify_y | Shopify | 23 Days |
_sp_id.fa94 | Tatari | 1 Year 1 Month 4 Days |
_sp_ses.fa94 | Tatari | 30 Mins |
CLID | 1 Year | |
fr | Facebook Ads | 2 Months 29 Days |
GlobalE_CT_Data | Shopify | 1 Year 30 Days |
GlobalE_Data | Shopify | 3 Days |
GlobalE_Data | Shopify | 3 Days |
GlobalE_SupportThirdPartCookies | Global-E | Session |
lidid | Google Analytics, Shopify | 1 Year 1 Month 4 Days |
MR | 7 Days | |
pixel | Yotpo | 1 Year |
tatari-cookie-test | Tatari | 1 Year 1 Month 4 Days |
X-AB | Global-E | 1 Day |
Personalization Cookies
We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Name | Provider | Duration |
---|---|---|
_fbp | Facebook Ads | 2 Months 29 Days |
_gcl_au | Google Ads | 2 Months 29 Days |
pixel | Yotpo | 1 Year |
TapAd_3WAY_SYNCS | Google Analytics, Shopify | 1 Month 29 Days |
TapAd_DID | Google Analytics, Shopify | 1 Month 29 Days |
TapAd_TS | Google Analytics, Shopify | 1 Month 29 Days |
X-AB | Global-E | 1 Day |
Advertising Cookies
These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.
Cookie Name | Provider | Duration |
---|---|---|
__kla_id | Klaviyo | 1 Year 1 Month 4 Days |
__qca | 1 Year 27 Days | |
_fbp | Facebook Ads | 2 Months 29 Days |
_gcl_au | Google Ads | 2 Months 29 Days |
_li_dcdm_c | LiveIntent | Session |
_pin_unauth | 1 Year | |
_pinterest_ct_ua | 1 Year | |
_scid | Snapchat Ads | 1 Year 1 Month |
_sctr | Snapchat Ads | 1 Year 1 Month |
_tt_enable_cookie | Tatari | 1 Year 25 Days |
_ttp | Tiktok Ads | 1 Year 25 Days |
_ttp | Tatari | 1 Year 25 Days |
_uetsid | 1 Day | |
_uetvid | 1 Year 25 Days | |
ab | 1 Year | |
ANONCHK | 10 Mins | |
bito | Shopify | 1 Year 30 Days |
bitoIsSecure | Shopify | 1 Year 30 Days |
fr | Facebook Ads | 2 Months 29 Days |
GlobalE_CT_Data | Shopify | 1 Year 30 Days |
GlobalE_Data | Shopify | 3 Days |
GlobalE_SupportThirdPartCookies | Global-E | Session |
lidid | Google Analytics, Shopify | 1 Year 1 Month 4 Days |
mc | 1 Year 1 Month | |
MR | 7 Days | |
MUID | 1 Year 25 Days | |
MUID | 1 Year 25 Days | |
pixel | Yotpo | 1 Year |
sc_at | Snapchat Ads | 1 Year 25 Days |
tatari-cookie-test | Tatari | 1 Year 1 Month 4 Days |
tatari-session-cookie | Tatari | 1 Year 1 Month 4 Days |
test_cookie | Google Ads | 15 Mins |
X-AB | Global-E | 1 Day |
Lawful Bases and Legitimate Interests
We process personal data on the following lawful bases:
- Complying with legal obligations
- Fulfilling contracts
- Consent
- Legitimate interests
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Conducting Surveys, Data Storage, Fulfilling Customer Orders, Internal Business Operations, Organizing & Managing Data, Providing Customer Support, Sending Promotional Communications, Creating Customer Profiles, Delivering Targeted Ads, Operating our Website or Mobile Apps, Processing Payments, and Tracking Purchases & Customer Data.
International Data Transfers
We may send the personal data of individuals in the EEA/UK to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC) or the UK Information Commissioner's Office (ICO) on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), the EU-US Data Privacy Framework and UK-US Data Bridge agreements, Standard Contractual Clauses (SCCs) issued by the EC or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK. You may read more about international data transfer mechanisms at the following links:
- https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
- https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/
Privacy Rights
Individuals in the EEA/UK have the following rights regarding their personal data. Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit the Information Commissioner’s Office website at https://ico.org.uk/, or see a list of EU Data Protection Authorities at https://www.gdprregister.eu/gdpr/dpa-gdpr/.
Inquiries
Controller contact information
Public Rec